Contact Undrift at support@undrift.dev. Include your alias, iPhone model, iOS version, and a short description of the issue. Please do not send passwords, sign-in codes, payment-card information, or private invitation links.
Pro and billing
Use Restore Purchases in ScrollJail Settings or on a paywall. Check that you are using the Apple Account that purchased Pro. You can manage or cancel your subscription with Apple, or contact Apple about a charge or refund. Removing the app or requesting account deletion does not cancel billing.
Screen Time and notifications
Check ScrollJail’s permission status in the app’s Settings and in iOS Settings. If you need to leave an active session, use its Bail or Emergency Release controls. These controls remain available without Pro.
Invitations
Open the original invitation on the iPhone where ScrollJail is installed. If you install the app after receiving the link, return to that original link afterward. If a link has expired, ask the sender for a new invitation. Do not post private codes or links publicly.
Privacy and account data
For access, correction, export, or deletion requests, email support@undrift.dev. We may ask you to verify ownership of your account. See our Privacy Policy and Terms of Use for more information.